HR Client Onboarding & Service Assistant

Remote

Full Time

Mid Level

Job Title: HR Client Onboarding & Service Assistant
Location: Remote (U.S.-based; preference for GA, NC, SC, AL, FL)
Compensation: $45,000 – $55,000 (DOE)

About the Role

We’re hiring a detail-oriented HR Client Onboarding & Service Assistant to support our Human Resources team in delivering exceptional client onboarding and customer support. This role sits at the intersection of HR operations and client service, making it ideal for someone with experience in a PEO, staffing, or high-volume HR environment.

You’ll be responsible for managing new client employee onboarding, supporting payroll and compliance processes, and serving as a key liaison between our internal HR function and our external client contacts. If you thrive in a structured, fast-paced setting and love the challenge of coordinating across teams and systems, this role is for you.

Key Responsibilities

Lead and coordinate new employee onboarding for client accounts, including document collection, system setup, and orientation logistics
Partner with HR and Finance to prepare, review, and validate payroll data prior to submission
Maintain accurate employee records across HR platforms (e.g., Gusto, ADP, BambooHR)
Generate and distribute recurring and ad hoc reports from HRIS and payroll systems
Monitor and follow up on compliance tasks such as training completion, policy acknowledgment, and I-9 verification
Serve as a primary point of contact for employee and client inquiries regarding HR policies, benefits, onboarding, and support requests
Support administrative tasks related to performance reviews, terminations, and internal HR initiatives
Collaborate cross-functionally to ensure a smooth, timely, and accurate experience for our clients and their employees

What You Bring

2–4 years of experience in HR administration, onboarding, or client-facing HR support
PEO, staffing, or multi-client HR experience strongly preferred
Familiarity with payroll prep cycles and best practices for new hire onboarding
Experience working in systems such as Gusto, ADP, Paychex, or BambooHR
Excellent communication and follow-through in a client-facing context
High attention to detail, discretion, and organizational skill
A service mindset — responsive, solutions-oriented, and collaborative

Why Join Us

100% remote position with flexible working hours
Competitive salary of $45K–$55K depending on experience
Opportunity to grow in a client-service-driven HR role
Fast-moving, high-integrity team that values accountability and support
Strong leadership and infrastructure to help you succeed

Equal Employment Opportunity

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected characteristic.

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