IT Contractor - Field Installation

About Field Advantage:

Field Advantage, headquartered in Kingsport, Tennessee, is a leading national IT field services provider with over 18 years of proven experience delivering exceptional in-field support. With a dedicated in-house network of over 2,000 technicians, we offer true 24/7 on-site services across all 50 U.S. states and Canada—backed by industry-leading 4-hour SLA response times.

We specialize in large-scale IT deployments, break/fix maintenance, site surveys, preventative care, disaster recovery, and in-field IT infrastructure support. Our tailored solutions are trusted across key verticals including retail, petroleum, convenience, hospitality, networking, asset protection, and electric vehicle charging—enabling businesses to operate with agility in today’s fast-paced, tech-driven world and better utilize their internal IT resources.

Field Advantage goes beyond traditional field service models, offering enterprise-level IT capabilities and smart service strategies that extend far past the limitations of standard maintenance providers. Whether in major metros or remote rural areas, our nationwide reach ensures responsive, consistent support where it matters most.

We are actively building partnerships with forward-thinking organizations and individuals who champion innovation, uphold industry standards, and are committed to raising the bar for IT technicians in the field.

Role Overview:
We are seeking skilled contractors to support a project involving the installation and configuration of gateway devices and sensors at retail locations nationwide. Each assignment will typically take about one hour onsite and requires basic IT hardware installation skills, attention to detail, and the ability to follow clear project instructions.

Key Responsibilities:

• Install and configure gateway devices onsite at client retail locations.
• Install and configure sensors associated with the gateway.
• Apply asset tags to client equipment following provided guidelines.
• Take clear, detailed photos documenting key steps and final installation for project deliverables.
• Follow installation guides and checklists to ensure compliance with client and Field Advantage standards.
• Communicate professionally with Field Advantage dispatch and support teams for updates and issue resolution.

Qualifications:

• Prior experience in IT equipment installation, low-voltage work, or similar technical field service work is preferred.
• Ability to configure devices using basic networking instructions (Wi-Fi or Ethernet connectivity).
• Comfortable using a smartphone or tablet to take and upload photos, access project instructions, and complete checklists.
• Strong attention to detail and pride in high-quality work.
• Reliable transportation to and from client sites.
• Must be punctual and professional in all client interactions.

Additional Information:

• This is a 1099 contractor role.
• Role is short term/project based
• Compensation will be provided on a per-site basis.
• Travel between sites may be required depending on project assignments.
• Training material and remote support will be provided for project-specific procedures.